Questions and setup help

Draft of 5 October 2026

What do I get?

A ZIP file per letter. Standard has PNGtuber stills, idle and talking loops, reaction clips, 8 emotes plus one animated emote, 3 sub badges, follow and sub alerts, a stinger and a BRB screen. Deluxe adds the rigged 3D model (GLB), the extra emotes and the alternate looks. Each ZIP has a HOW-TO-USE.md guide and the license.

How do I get my files?

Right after payment you land on a download page, and we email you the same links. Links work for 7 days and up to 10 downloads per pack.

Lost your download links?

Enter the email you paid with and we'll send fresh links for every pack you bought.

Using the avatar in OBS Studio

1. Add a Media Source and pick avatar/loops/<name>_idle.webm.
2. Tick Loop. The WebM has transparency built in, so you don't need a chroma key.
3. Size it to about 400 px square in a corner of a 1080p canvas.
4. Add the talking loop as a second Media Source in the same spot and switch between them with a hotkey, or with a plugin such as Advanced Scene Switcher that reacts to your mic.
5. Add each reaction as a Media Source with Loop off and "Restart playback when source becomes active" on, then bind it to a hotkey or channel-point redeem.

Streamlabs Desktop

It works the same way as OBS: add a Media Source for each WebM file and tick Loop for the idle and talking loops.

Veadotube mini and PNGTuber Plus

Set the idle state to avatar/stills/idle_open.png with blink idle_blink.png, and talking to talk_open.png with blink talk_blink.png. Add the mood stills (happy, shocked, angry, sad, sleepy) as extra states. All stills share one canvas, so they never need an offset.

Uploading emotes and badges to Twitch

1. Creator Dashboard → Viewer Rewards → Emotes → Upload. Turn on Advanced upload and give each size its own file: 112, 56 and 28 px.
2. Name each emote with your own prefix (for example yourprefixHype).
3. Animated emotes need Affiliate or Partner. Upload the three GIF sizes the same way.
4. Sub badges: Viewer Rewards → Subscriptions → Badges, with Advanced upload, at 72, 36 and 18 px.

Follow and sub alerts

In StreamElements or Streamlabs, open the alert box, choose the follower or subscriber alert, upload the WebM as its media, and pick the "image above text" layout. The bottom of each alert is left empty for the text. The WebM files are silent, so add your own sound.

The stinger transition

In OBS or Streamlabs Desktop: Scene Transitions → + → Stinger, choose the stinger WebM, set the transition point type to Time and enter the milliseconds from alerts/stinger_transition_ms.txt (Nibbi: 733 ms).

The BRB screen

Add scene/brb_loop.mp4 as a Media Source with Loop on, then add your own Text source over the empty space on the left.

Can I stream commercially, or on YouTube and Kick?

Yes. The license covers one creator's channels on any platform, including monetised streams.

Can my friend use my pack?

No. Each creator needs their own license. Teams need one per creator.

My letter says "In the workshop"

That character isn't finished yet. Open its page and press "Tell me when … is ready", and we will email you once.

Can I get a refund?

All sales are final once you've downloaded your pack. If a file is broken or missing, email us with your order number and we'll fix or replace it. Your statutory rights are not affected; see the refund policy.

Something else?

Email hello@alphabibi.com.